Intelesis offers a wide variety of usability services. Our primary usability focus is human-computer interaction, either with custom software applications, or web-based information systems. However, we can also provide usability services related to the design of hardware products that people interact with: consumer electronics, industrial controls, etc.
The entire user experience (UX) is key to how customers feel about your product. They will let you (and their friends) know about their experience by either raving about it, or by turning to the competition. Here's a great quote by Don Norman, the "father of usability":
Don't companies realize that in today's world, the website is a great opportunity to practice customer-centered interaction -- make the customers happy and they will come back again and again? Frustrate them and, well, the competition is only a click away.
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